Help & support

Help Centre

Find answers about booking, payments and moving day.

Choose a topic below or get in touch with our team.

Contact the team
Driver Dan presenting booking, payment and moving-day guidance in a support room

What do you need help with?

Common questions

How do I get a price?

Enter your collection and delivery addresses, moving date, items and loading requirements to get a price for your move.

Get your move price
Can I change my booking?

Contact the support team with your booking reference and the change you need. Check the terms for conditions and any charges that may apply to changes or cancellations.

Contact the team · Booking terms
What loading help should I book?

Consider the size and weight of your items, stairs, lifts and the carrying distance at each address. Include the loading help you need when getting your price.

Read the loading and van FAQs
Where can I find my booking details?

Check your booking confirmation for your move details. If you need help finding them or have a payment question, contact the support team with your booking reference if available.

Get booking support
How do I contact support?

Call 0333 123 0240 during our phone hours: 9:30am-5:00pm, Mon-Fri. You can also email info@findmymanandvan.co.uk.

View all FAQs

Still need help?

Have your booking reference ready if you’ve already booked.

0333 123 0240

9:30am-5:00pm, Mon-Fri

info@findmymanandvan.co.uk

About Find My Man and Van