Pricing & booking

How pricing and booking work

Understand your move price, payment options and what happens after booking.

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Your move price, explained

Your price is calculated from the booking details you provide. You book through Find My Man and Van, then we allocate a suitable vetted provider for your move.

Booked time and services shape your price. Additional time and external route charges are explained below.

What shapes your move price?

Journey

Your collection and delivery addresses.

Booked time

The time required for your move.

Van size

The vehicle space your items need.

Loading help

The help selected for loading and unloading.

Access

Access arrangements at each property.

Extra stops

Additional collections or deliveries.

Packing, furniture dismantling and assembly costs

These are optional extras, subject to eligible provider availability. Book packing and dismantling at your primary pickup on moving day, and assembly separately at your primary drop-off. Selecting loading help does not automatically include them.

  • Separate service time: choose time for each extra in 30-minute blocks, separately from loading and unloading. It is elapsed team time, not a separate charge for each person.
  • Your booking rate: each block uses the customer half-hour rate shown in your quote. The extra adds service time, not a second journey or duplicate travel charge. Included service time must not be charged again.
  • Materials and tools: supply suitable boxes and packing materials unless otherwise agreed in writing. Drivers bring standard tools; agree any specialist tools before moving day.
  • Changes: additional work, time and charges must be agreed before work begins and depend on availability. Unpacking, separate-day packing and work at extra stops are not included.

Describe the items, tasks and any furniture instructions when booking. Your confirmation records the services and time selected. Explore house removals with optional packing help or furniture moving with separately booked dismantling and assembly.

Plan the work before choosing your service time

Use our packing help checklist to prepare materials and decide what needs packing. For larger items, read moving beds and wardrobes: dismantling and reassembly before selecting your extras.

Your payment options

Your available payment options are shown at checkout.

Reservation fee

When you book
Pay the reservation fee online.
After your move
Pay the remaining balance directly to your allocated driver.

Full advance payment

When you book
Pay the full move price online, where this option is available.
After your move
Sign off the completed booking. The driver’s share is held pending completion and paid after sign-off.

Need to report a problem? Reporting a problem pauses payment while the booking is reviewed.

Additional time, charges and changes

If your move takes longer

Time beyond your booked time is charged at the half-hourly rate shown during booking and on your receipt.

Parking and route charges

Parking, congestion or clean-air charges, tolls and ferry fares are not included in the booked price. They depend on the route and arrangements required for your move.

Changes to your booking

Changes to dates, addresses, access, item quantities, van size, loading help or extra stops can affect the price and remain subject to driver availability.

What happens after you book?

  1. Book your move

    Provide your move details, check your price and choose an available payment option.

  2. Provider allocation and confirmation

    We allocate a suitable vetted provider. Your booking is confirmed when a driver accepts, is allocated and we confirm the booking to you.

  3. Moving day and completion

    Your provider carries out the move. Pay the remaining balance to the driver, or sign off completion for an advance-payment booking.

Ask our team a question · Read the booking terms

Managed booking questions

How Find My Man and Van pricing, payment, booking and provider allocation work.

Find My Man and Van calculates one clear move price from your booking details. You book through Find My Man and Van, then we allocate a suitable vetted provider after booking.

Your checkout shows the options available for your booking. These may include paying a Reservation Fee now and the remaining balance to the Driver after the move, or paying the full move price in advance where that option is enabled.

The payment is processed online. The Driver amount is held pending completion and the Driver is paid after the completed booking is signed off. Reporting a problem pauses payment while the booking is reviewed.

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