Your move price is calculated from the booking details you provide, including the journey, time required, van size, loading help, access and any extra stops.
The amount due when you book and any remaining balance payable to the allocated Driver are shown clearly before payment. Your Reservation Fee secures the booking and covers our booking, pricing and Driver-allocation services.
If the move takes longer than the booked time, the additional time is charged at the half-hourly rate displayed during booking and on your receipt.
Route-specific costs such as parking, congestion or clean-air charges, tolls and ferry fares are not included in the booked price because they depend on the route and arrangements required for the move.
Where a ferry is required, the Customer is responsible for the van and Driver ferry fares for every crossing needed to complete the move, including the Driver's return crossing. This normally means both ferry legs. The route, ticket arrangements and expected cost must be confirmed before the booking is finalised.
Changes to dates, addresses, access, item quantities, van size, loading help or extra stops can affect the price and remain subject to Driver availability.