Hiring someone to help with moving your belongings can feel challenging when you’re unsure what to expect. Asking the right questions upfront can help your move go more smoothly.
Here are some important points to consider when hiring a man and van service:
Check Customer Feedback
Reviews from previous customers provide useful insights into the reliability and quality of a man and van service. Newer providers might not have many testimonials yet, which is normal, but established operators usually do. If testimonials aren’t available online, you can ask for references to speak directly with past customers about their experience.
Confirm Insurance Coverage
Ask for the applicable goods-in-transit cover, limits, exclusions and excess. Declare the nature and value of your items before booking; cover is subject to the allocated driver policy and booking terms.
Ask About Pricing
Understanding the cost of the move is essential. Contact multiple services to discuss your moving details and get their pricing. This will help you see how each provider calculates pricing and what services are included. If a price seems unusually low or unclear, it’s worth clarifying to avoid surprises later.
Verify the Provider and Booking Details
Check who will carry out the move, their contact details and the written booking terms. Confirm vehicle suitability, loading help and the applicable cover for your inventory before paying.
Inquire About Additional Supplies
Some providers offer moving boxes and packing materials as part of their service or for purchase. If you’d prefer to get boxes from the company you hire, check if that option is available to make your planning easier.
Check the service before booking
Read how man-and-van bookings work, prepare your inventory and access details, then request a quote for the help you need.
Liz
Liz is a content creator and digital marketing consultant. Originally from Toronto, Ontario, Canada, she is now happily settled in the UK (after living in four different countries across 2 continents and moving house 10 times). Drawing on her experiences, Liz shares practical advice and insider tips to help others enjoy smoother, stress-free moves.
The Man and Van Guides from Find My Man and Van are designed to help you understand how man and van services work, when they’re the right option, and how to get the best value for your move. From van sizes and loading tips to short-notice bookings and single-item moves, our expert guides break down everything you need to know before hiring a man and van anywhere in the UK.