Why small moves still overrun in Dorking
Hidden cost does not always mean an extra fee line. More often, it is the extra labour created when the van is not as close as expected, the stairs are slower than expected, or the move starts later than planned.
In Dorking, central loading arrangements and older layouts can make a modest booking run longer if the access story is incomplete.
The delays people forget to mention
Customers often remember the mileage and item list but leave out the side gate, the upper-floor stair run, the key handover window or the fact that the van may need to stop round the corner. On a man-and-van job, those are the details that quietly push the total.
Getting them on the table early usually matters more than shaving a few minutes off the drive.