A table remaining assembled, a new fragile piece or a different permitted entrance can change the move. Compare the revised goods and each item’s route with the quote before work begins.
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Recheck the load and prepared condition
Confirm all table sections, mirror, boxes and any newly added goods. Identify fragile preparation separately and provide the actual travelling dimensions if planned preparation is incomplete.
Add further pickup or delivery addresses with their own load, route and contact. An unchanged room or postcode does not establish an unchanged inventory or handling requirement.
Describe the permitted alternative and optional tasks
If a lift or main entrance cannot be used, obtain the building’s authorised alternative and describe its outside and internal stairs, landings and carry for each affected piece. Ask support to assess the route rather than substituting an unassessed stair carry.
The paired packing and unpacking service, item disassembly and item assembly can be booked at any agreed moving stop, subject to eligible provider availability. They use separate elapsed team time in 30-minute blocks at your booking rate. Loading and unloading help alone does not include these optional services. Declare the tasks, items and service time needed at each agreed moving stop when booking.
Separate revised work, extra time and outside charges
The pricing explanation distinguishes changed goods, access or services from time beyond booked time at the shown half-hourly additional-time rate. Applicable parking or journey charges depend on the actual arrangements and remain separate.
Ask support how the revised job is assessed and what is already included. Report changed seller, key, building or facility limits promptly and agree additional work, time and charges before work starts; do not assume waiting or new preparation is included.
Only some goods retain the original lift route
Illustrative example: a South Kensington customer confirms that boxes may use the agreed lift but the prepared tabletop needs a different authorised route. The customer supplies that piece’s dimensions and the actual stair turns.
Support considers the changed carrying work separately from extra time, applicable outside costs and any eligible preparation request. The box route is not used as a description of the whole load.
Keep a piece-by-piece change comparison
- Original and revised goods, fragile pieces and stops.
- Actual prepared dimensions and preparation owner.
- Changed entrance, permitted lift or stairs for each item.
- Booked time, shown extra-time rate and optional services.
- Applicable external costs and fixed access limits.
Update the complete quote record and position-and-building record. Use the booking-change terms for contractual detail.
Common questions
Does the lift remaining available mean the work is unchanged?
Confirm which pieces may use it and physically fit, then describe any different route and preparation for the remaining load.
Is packing a fragile mirror part of carrying help?
No. Carrying help does not automatically include packing the mirror. Describe the mirror, protection needed and relevant declared stop, and confirm suitable materials and eligible provider availability. Packing and unpacking share the existing selection, allowance and rate; book the agreed task time separately in 30-minute blocks of elapsed team time at the booking rate.
Sources and further detail
Practical planning for the actual addresses. Historic built context does not establish present permission; examples are illustrative.
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