Use the original quote record as the comparison. A load described as unchanged can still involve new work if garage contents, furniture preparation or the receiving route have changed.
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Recount goods from the garage and outbuildings
Compare the original list with everything now travelling. State the number and size of added boxes, extra shelving panels or garden pieces; identify their current location and whether they are ready. Report another pickup as an additional stop with its own access, rather than adding it to a note about the main home.
If furniture will remain assembled instead of travelling in prepared sections, give its revised dimensions and explain who can prepare it. This lets support review the changed work before the collection rather than discovering the difference at the gate.
Describe a changed home position or receiving unit
A street position farther from the house changes the carry even when the inventory stays the same. Give the new gate-to-vehicle route, steps and opening arrangements. At storage, report a different unit, floor, lift arrangement or admission period with the route it creates.
Include any newly requested packing and unpacking, item disassembly or item assembly at any agreed stop as a separate request. Eligible optional services use separate 30-minute blocks of elapsed team time at the booking rate; loading help does not include them. Agree the task, stop and service time before work begins. Packing and unpacking share one service selection, time allowance and rate.
Keep work, additional time and outside costs distinct
How pricing works separates revised booking details from time beyond the booked allowance, charged at the shown half-hourly rate, and applicable external parking or journey charges. Ask what the revised assessment includes before agreeing it.
Check only the external arrangements relevant to the actual journey. A changed council position or facility appointment is an access issue to report; it is not evidence of a new local moving supplement. Keep any third-party facility agreement alongside the booking record.
The storage unit is reassigned upstairs
Hypothetical example: a customer has quoted a prepared table and garage shelving to a unit reached at entrance level. The facility later allocates another unit requiring a permitted goods lift and corridor carry.
The customer reports the new route and admission conditions before moving day. Support can compare the handling requirement, selected time and any separately applicable charges without treating the unchanged furniture list as the whole job.
Send a before-and-after change sheet
- Original and revised goods, prepared dimensions and stops.
- Home vehicle position, gate route and receiving unit.
- New preparation tasks and who will complete them.
- Booked time, shown additional-time rate and relevant outside costs.
- Changed contacts, admission limits and remaining uncertainty.
Update the initial quote record and connected access window. Use the booking-change terms for the contractual process.
Common questions
Should I report the same load going to a different unit?
Yes. Give the actual new receiving route and admission arrangements, even if the inventory is identical.
Are dismantling and extra carrying the same service?
No. Item disassembly is separately selected from carrying help, at any agreed moving stop and subject to eligible provider availability. Specify the furniture, task, tools and selected time; the extra uses 30-minute blocks of elapsed team time at the booking rate. Additional carrying work should be described separately in the revised route.
Sources and further detail
Practical planning for the actual addresses. Historic built context does not establish present permission; examples are illustrative.
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