Report a newly included piece, different exit or changed checkout with the booking reference and complete work. Keep landlord handover costs and external permissions separate from the moving booking.
On this page
Compare what is now travelling
If a staying piece is now joining the move, identify it and give transport dimensions and preparation needs. Include extra packed possessions from shared storage rather than reporting only the largest addition.
If your own item is now staying, send the complete revised inventory so the booking team can review the actual work and offered setup. Compare it with the original load record prepared using the quote guide.
Describe a different furniture exit fully
A new main-door route may replace outside basement steps with internal stairs, or introduce a tighter landing. Describe the whole proposed route with dimensions and photographs where the manoeuvre is uncertain.
Record internal stair storeys under the access terms, with outside levels and intermediate landings described separately. Confirm the changed lawful position through the loading guide.
Include changed handovers and separate costs
Send revised checkout, opening-contact and receiving-key arrangements alongside the work. An onward-travel deadline should be discussed rather than relying on an unchanged arrival plan.
How pricing works explains selected services and additional-time rates. Property handover charges and external permissions stay with their own issuer; ask support to review the move change and availability.
A supplied chair becomes part of the move
Illustrative example: an Earl’s Court tenant agrees to take a chair originally listed as staying. They measure it through the actual room exit and receiving doorway and add it to the final load.
They send the revised inventory, preparation and carrying work with the booking reference. The booking team can review the change before the customer relies on the new arrangement.
Send a final-load comparison
- Booking reference and original travelling inventory.
- New staying/travelling agreement and revised full load.
- Furniture preparation and both actual routes.
- Changed stopping position, help or handover periods.
- Separate property or permission arrangements.
Use the booking-change process for review before relying on revised work.
Common questions
What if the landlord agrees I can take another piece?
Give the revised full inventory, that piece’s transport dimensions, preparation and both carrying routes with your booking reference.
Should I report a changed exit if the load stays the same?
Describe the new full route, levels, turns and lawful position so changed handling work can be reviewed.
Sources and further detail
Practical planning for the actual addresses. Historic built context does not establish present permission; examples are illustrative.
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