Once my moving booking is made, who is responsible for fulfilling it?

Once a man and van provider has confirmed the booking, fulfillment of the booking lies solely between you the customer and the driver allocated to the booking as stated in section 4 of our terms and conditions.

All drivers registered with us are self-employed contractors who operate their own vehicles and the contract for the bookings. By agreeing to these terms, you agree that the extent of any liability of Find My Man and Van for non-fulfilment of the contract is limited to the amount of the Initial Payment and that any additional liability lies with the confirmed man and van provider. We advise you to contact the driver to confirm details and raise any issues with us before work begins.