When moving house, notify your energy supplier and consider switching for better rates to save on bills and avoid complications.


Moving house involves much more than just transporting your belongings. There are several important administrative tasks to handle to make your move as smooth as possible and avoid last-minute stress. While professional movers manage the relocation of your items, you will need to focus on these essential tasks.

One key step is to notify your current energy supplier about your move. Promptly informing them helps prevent any billing issues or interruptions and ensures your details are accurate.

Typically, this process is straightforward and can be done via online forms, phone calls, or chat services on your supplier's website. Once completed, they will guide you on the next steps.

Here is what you should consider when managing your energy supply during a move.

Before You Move Out

It is important to give your current energy provider at least 48 hours' notice of your moving date and provide them with your new address. This will help them prepare your final bill promptly after you leave the property.

Your supplier's contact details are usually found on your bills or their website. They may ask you to provide final gas and electricity meter readings, or they may send someone to take the readings if you cannot do so yourself. Taking a meter reading on your moving day ensures accuracy.

If you are renting, it is also helpful to inform your landlord about your supplier so they can pass on details to the new residents.

After You Move In

When you move into your new home, you will usually need to take meter readings for gas and electricity right away. Often, your new property already has an energy supplier in place.

You may choose to continue with the existing provider by setting up a new account in your name. The supplier will place you on a standard tariff initially, and you can discuss options to suit your usage.

For prepayment meters, you might need to arrange a new payment card or key.

If you are unaware of who supplies your gas, resources like the Meter Helpline can help identify the provider, and your local electricity distribution company can assist with electricity supply questions.

Considering a Change of Energy Supplier

You might want to change your energy supplier after moving in. Check whether your tenancy agreement allows this, as some rental contracts may restrict changes.

Once you select a new supplier, they will coordinate the switching process and provide a switch date. On that day, make sure to take accurate readings from your meter and share them with both your old and new providers to ensure your accounts stay accurate.

Managing Energy Costs

You can manage your energy spending by knowing your home's energy efficiency. Reviewing your Energy Performance Certificate (EPC) helps you understand your property's energy use and can guide improvements to reduce consumption.