Identify who controls the Tower Hamlets carrying route

For an estate flat or apartment, trace the path from the public road to the room being cleared. Note where council street space ends and private or managed access begins. Ask the relevant contact about gates, controlled entrances and walkways. A street permission does not itself open the estate entrance.

Describe vertical access item by item

Give the floor and any usable lift, then identify bulky pieces that cannot take that route. Measure doorways, lift interiors and stair turns against their travelling dimensions. Confirm who prepares suitable furniture before collection. Select loading help for the actual carrying work rather than assuming all items can be taken through the same entrance.

Keep shared routes usable during collection

Leave boxes inside the flat until the team is ready to handle them. Arrange entry keys or codes and keep the responsible contact reachable. If the agreed route changes, send the new distance, steps and access conditions to the booking team. Keep street arrangements and building permissions recorded separately so neither is mistaken for the other.

Further planning and official guidance

the moving-day preparation checklist · Tower Hamlets man and van · London man and van area guide · London moving costs guide · London ULEZ guide · Tower Hamlets Moving Costs

Check current official guidance: Tower Hamlets suspensions and dispensations.