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Coronavirus

Find My Man and Van Information
Update 27/03/2020
Government Guidance on Moving House

The government has now issued guidance for all aspects of moving house during the outbreak, we advise all customers and removal firms to read it : Government advice on moving house during the Coronavirus outbreak

Update 25/03/2020
Find My Man and Van Bookings

At Find My Man and Van our priority is the well-being of both our customers and our drivers. Following the governments announcement on 23/03/2020 we are taking on board their guidance and operating with the following changes to our booking procedures:

  • Please only book with us if your move or delivery is essential
  • Practice social distancing during the work
  • Customers will not be able to ride in the van due to social distancing restrictions
  • Where possible have items packed and ready in a place that drivers can access without close contact.
  • Driver availability may be reduced during this period due to illness or self-isolation, please see cancellations below.
  • If you are ill or in isolation it will be necessary to cancel or reschedule the move, please see cancellations below.
  • Our standard terms and conditions still apply if not superseded by the above.
Driver Availability

Please be aware that there is an increased risk of drivers being unable to fulfill a booking due to either illness or the need for self-isolation. Due to the exceptional nature of the current situation this can potentially happen on the day of the booking. Should this occur we will endeavour to find a replacement or, failing the finding of such, we will refund the deposit paid in full.

Please allow for the above considerations when planning your move.

Customer Illness/Isolation

If you need to cancel a booking due to illness or self-isolation up to 48 hours before the work is due to commence your deposit will be refunded in full. If you need to cancel or rearrange your booking less than 48 hours before the work is scheduled we will be happy to rearrange or put the work on hold until such time as you are available.